At SpeakUp Australia ("we", "our", "us"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any way.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access our website or use our services.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account
• Enroll in our courses
• Subscribe to our newsletter
• Request information about our services
• Participate in our surveys, promotions, or events
• Contact our customer support

The personal information we may collect includes:

• Name, email address, and contact details
• Billing and payment information
• Educational and professional background
• Communication preferences
• Any other information you choose to provide

1.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage patterns, including:

• IP address and device identifiers
• Browser type and version
• Operating system
• Pages you visit and features you use
• Time and date of your visits
• Referring website addresses

1.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities. These technologies help us analyze website traffic, personalize content, and improve your experience. For more details about our use of cookies, please see our Cookie Policy.

2. How We Use Your Information

We may use the information we collect for various purposes, including to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Respond to your inquiries and provide customer support
• Send administrative information, such as updates to our policies
• Send marketing communications, such as newsletters and promotional materials
• Personalize your experience and deliver tailored content
• Monitor and analyze usage patterns and trends
• Protect against, identify, and prevent fraud and other unlawful activity
• Comply with our legal obligations

3. Information Sharing and Disclosure

We may share your information in the following circumstances:

3.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service. These service providers have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

3.2 Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information.

3.3 Legal Requirements

We may disclose your information where required to do so by law or subpoena or if we reasonably believe that such action is necessary to:

• Comply with a legal obligation
• Protect and defend our rights or property
• Prevent or investigate possible wrongdoing in connection with our services
• Protect the personal safety of users of our services or the public

3.4 With Your Consent

We may share your information with your consent or at your direction.

4. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we have no ongoing legitimate business need to process your personal information, we will either delete it or anonymize it.

5. Your Privacy Rights

Under Australian privacy law, you have certain rights regarding your personal information. These may include:

• The right to access the personal information we hold about you
• The right to correct inaccurate or incomplete information
• The right to request deletion of your personal information
• The right to restrict or object to our processing of your personal information
• The right to be informed about how we use your personal information

To exercise any of these rights, please contact us using the details provided in the "Contact Us" section below.

6. Data Security

We have implemented appropriate technical and organizational measures to secure your personal information from accidental loss and unauthorized access, use, alteration, and disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

7. International Data Transfers

Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that differ from the laws of your country.

We take appropriate measures to ensure that any such transfers comply with applicable data protection laws and that your personal information remains protected to the standards described in this Privacy Policy.

8. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we learn that we have collected personal information from a child under 16, we will take steps to delete that information as soon as possible. If you believe we might have any information from or about a child under 16, please contact us.

9. Third-Party Links

Our website may contain links to third-party websites, plugins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy practices. We encourage you to read the privacy policy of every website you visit.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

11. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

SpeakUp Australia
Level 12, 120 Spencer Street
Melbourne, VIC 3000
Email: [email protected]
Phone: 1300 773 258